Fe88 Terms and Conditions

1 General Terms

Fe88 is an online gaming platform offering slots, bingo, Live Casino, and Sports Betting services to players in Bangladesh. These Terms & Conditions serve as a legal agreement between fe88 and its users.

By accessing or using the fe88 platform, you confirm that:

• You are at least 18 years of age.
• You are using this platform voluntarily and with full awareness.
• Using this platform is legally permitted in the country or region from which you are accessing it.
• You will operate only one account and will not manage an account on behalf of another person.
• All information you provide is truthful, accurate, and up to date.

Fe88 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be taken as acceptance of the revised terms.

2 Account Registration & Management

To register an account with fe88, you must provide accurate and complete information. Each user may only create one account. If multiple accounts are found under the same person, they will be closed and the associated balances may be forfeited.

• You will need to provide your real name, mobile number, and date of birth during registration.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you suspect unauthorized access to your account, contact fe88 Support immediately.
• Completing the KYC (Know Your Customer) verification process may be mandatory — especially at the time of withdrawal.
• Opening an account with false or fabricated information is strictly prohibited.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on fe88 can be made via bKash, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

• The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.
• Deposits are usually processed instantly. Withdrawal requests are completed within 30 minutes to 24 hours.
• You must only use a payment method registered in your own name.
• If the source of a deposit appears suspicious, fe88 reserves the right to place a hold on that transaction.
• To withdraw a balance that includes a bonus, you must first fulfill the wagering requirement.
• Fe88 reserves the right to reclaim any funds credited to an account due to a technical error.

Fe88 is committed to preventing money laundering. Any suspicious financial activity may be reported to the relevant authorities.

4 Bonus & Promotion Terms

Fe88 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which should be read carefully before accepting.

• Bonuses cannot be withdrawn as cash until the wagering requirement has been met.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being cancelled.
• Collecting bonuses via VPN or proxy is strictly prohibited.
• Fe88 reserves the right to modify or cancel any promotion.
• The referral bonus only applies when the referred person completes their first deposit.
• Cashback bonuses are calculated on a weekly basis and credited to your account every Monday.

5 Gaming Rules

Each game on fe88 has its own rules. General gaming guidelines are outlined below:

• All games use independently audited RNG (Random Number Generator) technology, ensuring completely fair outcomes.
• The RTP (Return to Player) rate for each game is listed in the game's information section.
• If a game is interrupted mid-round due to a technical issue, fe88 will attempt to refund the bet for that round.
• Using automated bots or software to play games is strictly prohibited.
• If a technical error is detected in a game result, fe88 reserves the right to void that result.
• If match-fixing or the use of insider information is suspected in Sports Betting, the bet will be voided.

6 Responsible Gaming Policy

Fe88 believes gaming should be a form of entertainment — not a source of income. We encourage all our users to play responsibly.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can take a temporary or permanent break from the platform at any time.
• Cooling-Off Period: A cooling-off period of 24 hours to 30 days can be set.
• Reality Check: You will receive periodic reminders about your gaming session duration and spending.

If you experience gaming-related problems or notice signs of addictive behavior, please visit our Responsible Gaming page or contact our support team directly.

7 Prohibited Activities

The following activities are strictly prohibited on fe88 and may result in account termination:

• Creating an account using a false identity or fraudulent information.
• Operating multiple accounts under the same person's name.
• Bonus Abuse — attempting to collect excess bonuses by circumventing the rules.
• Hacking, cracking, or any form of cyber attack.
• Money laundering or transactions involving illegal funds.
• Using automated bots or third-party software to play games.
• Harassing or intimidating other users.
• Spreading false or misleading information about fe88.

8 Account Closure & Suspension

Fe88 may temporarily suspend or permanently close an account under the following circumstances:

• Violation of terms and conditions.
• Failure to complete KYC verification or refusal to cooperate.
• When suspicious financial activity is detected.
• When the user requests self-exclusion.
• Due to legal obligations or regulatory directives.

Upon account closure, your verified balance (excluding bonuses) will be returned, though it may be held during any ongoing investigation. You may also request to close your account yourself at any time.

9 Privacy & Data Protection

Fe88 is committed to keeping your personal information completely confidential. Full details of how we collect, store, and use your data can be found on our Privacy Policy page.

• Your information is used solely to provide and improve fe88's services.
• No information is shared with third parties except as required by law.
• You have the right to request correction or deletion of your personal data.
• All data stored on fe88's servers is protected with 256-bit SSL encryption.

10 Dispute Resolution

If a dispute arises between fe88 and a user, we first attempt to resolve it through direct dialogue.

• All complaints must first be submitted to the support team.
• Fe88 typically provides an initial response to complaints within 72 hours.
• If the issue cannot be resolved through support, it will be escalated for higher-level review.
• In any dispute over game outcomes, fe88's server logs shall be considered the definitive record.

11 Limitation of Liability

Fe88 strives to deliver the highest quality of service, but fe88's liability is limited in the following areas:

• If a game is interrupted due to loss of internet connection.
• When transactions are delayed due to technical issues with third-party services (e.g., bKash, Nagad).
• In the event of force majeure (natural disasters, government restrictions, etc.).
• If you share your password yourself or fail to take reasonable steps to secure your account.

Fe88 is not liable for direct or indirect financial losses unless they are directly caused by a fault or negligence on fe88's part.

12 Changes & Updates

Fe88 may update these Terms & Conditions as needed. Users will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The "Last Updated" date at the top of this page always reflects the current version. If you'd like to view a previous version, please contact our support team.