Fe88 Privacy Policy

1 Our Role & Commitment

Fe88 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting a player's personal information is their most important safeguard, which is why privacy has been our top priority from day one.

In this Privacy Policy, we explain in plain, clear language — what information fe88 collects, why, where it is stored, and under what circumstances it may be used or shared. Our goal is complete transparency.

Fe88's Privacy Policy is built to meet international data protection standards. We review and update it regularly to ensure your information is always protected to the highest level.

2 What Information We Collect

Fe88 collects only the information needed to provide you with the best gaming experience and to keep the platform secure. Full details are in the table below:

We do not collect your private conversations, social media profiles, or any sensitive personal information.

3 How We Collect Information

Fe88 collects information through several methods. Full transparency is maintained at every step:

• Information Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically Collected: Technical data collected while using the platform via cookies, log files, and tracking pixels.
• Payment Gateway: Once a financial transaction is completed, the payment provider shares the necessary data.
• Third-Party Verification: Information may be obtained from approved verification providers as part of the KYC process.

4 Purpose of Data Use

Fe88 uses your information only for specific, defined purposes. It is never used for unnecessary or unauthorized ends:

• Creating, verifying, and managing your account.
• Processing deposit and withdrawal transactions.
• Personalizing your gaming experience — bringing your favorite games to the front.
• Sending bonuses, promotions, and important updates.
• Preventing fraud, money laundering, and other criminal activity.
• Running responsible gaming programs — sending alerts when needed.
• Meeting legal obligations.
• Providing customer service and support.

Fe88 never sells your information to advertising agencies or data brokers.

5 Data Sharing Policy

Fe88 shares information with third parties only in strictly limited circumstances and only what is necessary:

• Payment Provider: bKash, Nagad, Rocket — only the minimum data required to complete a transaction is shared.
• KYC service provider: Authorized agencies for identity verification.
• Law enforcement agencies: In response to a court order or government directive.
• IT infrastructure services: Cloud server and security service providers — for operational purposes only.

6 Data Retention & Security

Fe88 stores your data on secure servers. We follow the highest industry standards for data security:

• Encryption: All data is protected with 256-bit AES encryption, both at rest and in transit.
• Access control: Only authorized personnel can access specific data.
• Regular Audits: Third-party security experts conduct regular audits of our systems.
• Firewall & DDoS Protection: Advanced technical safeguards are used to prevent cyberattacks.
• Data Backup: Regular backups are performed to ensure no data is lost due to technical issues.

After your account is closed, data may be retained for up to 5 years as required by law. It is then securely deleted.

7 Cookie Policy

Fe88 uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your language preference and theme settings.
• Analytics Cookies: Used to understand which pages are visited most. These do not contain personally identifiable information.
• Marketing Cookies: Used to show relevant ads. You can turn these off whenever you choose.

Cookies can be disabled or cleared at any time through your browser settings. However, some features may not function properly as a result.

8 Your Rights

Under fe88's Privacy Policy, you have the following rights:

To exercise any of these rights, please contact our support team. We typically respond within 72 hours.

9 Protection of Children & Minors

Fe88 is strictly not intended for anyone under 18. We do not knowingly collect or process data from minors.

• Age verification is carried out at the time of registration.
• Any account found to belong to a minor is closed immediately.
• Any data found to belong to a minor will be permanently deleted.

10 Policy Changes

Fe88 may update this Privacy Policy from time to time. For any significant changes:

• An SMS notification will be sent to your registered mobile number.
• Full details will be communicated by email.
• The "Last Updated" date at the top of this page will be revised.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

Contact our support team if you would like to view a previous version.

11 Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated privacy team:

• Email: [email protected]
• Live Chat: Available in the bottom-right corner of any page on the platform, 24/7
• Average response time: 2 minutes (Live Chat), 24 hours (Email)

We take every request seriously and work to resolve it as quickly as possible.